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Welcome to Generation i

I’ve been listening to my ipod quite a lot lately. Recently played songs (don’t you love that feature in itunes?) include Jeff Buckley’s “Should Have Come Over,” Nellie McKay’s “Sari,” Glenn Gould’s Bach Variations, and “Teardrop” by Massive Attack. I have been listening to these tunes over and over—on my walks back and forth to work, on airplanes, in the supermarket—even in Barnes & Noble while searching for new music to buy. On my various excursions I see the familiar white headphones adorning the landscape: on ipod posters plastered all over New York City, draped over U2 in raucous television commercials, positioned on a disheveled Britney Spears gracing the cover of a tabloid rag, and consorting with hipsters everywhere I look. My 14-year old goddaughter has an ipod. My twenty-something brother has one. My 53-year-old partner has one. My dog trainer has one. The Chinese food deliveryman from Hunan Pan has one.

For those that might not be wearing their ipods as they traverse the cityscape, well, those folks have the accompaniment of their cell phones. I see couples walking together having parallel phone conversations. I see people walking their dogs with headsets on and I wonder: who are they talking to? Their pet, their boss, a parent? There are so many taxicab drivers talking on their cell phones while on duty that I have constructed a theory that they are all actually working second jobs as telemarketers, hocking insurance policies, or better yet: telephone service.

Yesterday I experienced a remarkable phenomenon. I got off a plane with three colleagues, jumped into a taxicab, and participated in a weird and dissonant cacophony: four people conducting four different cell phone conversations, all in one car, simultaneously. It was like we were all living in four parallel universes conducting four separate lives, as opposed to participating in one collective experience as we traveled to the same place together.

I recently heard that Apple is planning to launch an ipod with a telephone. I don’t know if this is really true, but in considering the possibility, I began to think about the other potential brand extensions. This led me to a perplexing realization. I didn’t know what the “i” in ipod actually stood for.

I started to ask friends, family members, and colleagues—even strangers I observed who happened to be counting the familiar accoutrement among their accessories. I got a variety of the following answers: Interactive. Individual. “I” as in “me.” Internet. Not one person I asked was absolutely sure of the definitive answer. I looked online. I googled “ipod.” No definition. I went to the Apple website. Nothing. I called the ipod customer service line. Apparently even they didn’t know. The kind young woman I spoke to told me she wasn’t sure, but rumor had it that “it was a made up name by Steve Jobs.”

I look all around me now, and I witness the immersion of our culture into the fascinating galaxy of small electronic objects—whether it be an ipod or a cell phone or a laptop or a Blackberry or a digital camera. I look at these technological trappings and hold them in my hands. And I think I do know what the “i” in ipod stands for. It stands for isolation. There is something incredibly singular about all of these experiences. These gadgets, while connecting us to music or the internet or a cryptic instant message leave us only considering one angle of many. We choose to see what we want to see; we choose what music we want to listen to (the very songs, that is—as we no longer have to rifle through an entire CD of music or change CDs after we hear only the songs we want to). We can screen all of our telephone calls. We can bank online without ever having to leave the house. These are conveniences that supposedly give us more time to do things…but to do what, exactly? Tape two television shows at the same time on Tivo to fill all that extra time?

We are now living in a magnificent age. We live in a culture of speed to market, speed of thought, speed of satiation. We can provide most of that satiation to ourselves. It is now possible to shop, watch movies, research facts and history, pay bills, correspond, and even have sex online. All of this is enormously empowering, and provides us with more freedom and self-sufficiency than our ancestors could have ever imagined.

Nevertheless, what is uniquely strange and ironic about all of these technological advancements is that we are usually doing all of these tasks by ourselves, all alone. Few people email together. No one participates in your experience of your ipod but you. I remember, when the Walkman was first introduced decades ago, a well-known journalist wore his headphones all day in the newsroom—not listening to music—but to discourage reporters from talking to him. Now we have people talking on a cell phone headset on the street. Aside from appearing to be a deranged person muttering to himself, how is it possible to concurrently pay attention to the world outside? What are the ramifications of living in this insular world? Do we risk losing our social skills? Are we beginning to miss out on the multi-dimensional views of our friends, foes, leaders and provocateurs? Is it possible that we are now becoming a generation that will ultimately be defined by our innate self-sufficiency and constant isolation? Or should we embrace change and technological advancement with a sign that states, quite simply, Welcome to Generation i?

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ENTRY DETAILS
ARCHIVE ID 2125 FILED UNDER Branding and Identity
PUBLISHED ON Nov.02.2004 BY debbie millman
WITH COMMENTS
Comments
ps’s comment is:

i=interactive

(?)

generation interactive....

hmmmm

On Nov.01.2004 at 11:04 PM
chris r’s comment is:

When the iMac came out, I thought it stood for 'internet'. Not so sure now.

Anyway, to contrast your isolation theory: I've used my iPod to compile and play music for parties, to listen to music with my wife (via a headphone jack splitter), to share music with my coworker, and to play music on long car trips with friends.

No isolation there...

On Nov.01.2004 at 11:48 PM
Kosal’s comment is:

the I for ipod doesn't mean anything- like "ramalamadingdong", or "give peace a chance." Anyway, this generation i technology gives us a sense of personal space and privacy in the public world. I've faked a conversation on a cell phone just so street surveyors won't come up to me. We might be losing some social skills, but we're also gaining new forms of social skills that didn't exist before the technology.

On Nov.02.2004 at 12:35 AM
Eric deRuiter’s comment is:

On the iMac it does mean internet. I think at this point the i is branding to tie the ipod in with the iMac and iBook and doesn't have meaning anymore.

On Nov.02.2004 at 12:57 AM
marian’s comment is:

I've never particularly enjoyed having music piped directly into my ears. I have a pair of headphones left over from my office days (big fat Sennheisers with cushy padding to protect any parts from touching my sensitive, velvet ears) but I never enjoyed being that disconnected from the people around me (unless I was in the Zone, in which case nothing mattered anyway). I use my ears a lot when I'm moving around the city. I use them to warn me of things coming up behind me, to listen to the sounds around me and to place myself in an aural space.

And although I own a cel phone I'm mortified when i need to answer it, and always look around frantically for a ... a what? a phonebooth? Some place where i can disconnect myself from the world ("I'm now on the phone."). I once took a call (a really great, happy call that made my day) while having lunch with a friend. I still feel badly about it.

Sigh. All this to say, I'm not of the i generation.

(and why is Mac Mail not called iMail? Why? WHY?)

Obviously, from the comments above, what isolates some people, brings others together. I just really like talking to people, and I really like listening to other people talk to each other. I do put music on in my car (often really, really loud), but I usually turn it off when I have passengers. Unless it's a road trip.

On Nov.02.2004 at 01:17 AM
keith mc cord’s comment is:

I always wonder about those people "talking on cell phones" are they really, or are they just pretending to ignore the world, or are they nuts? I don't like cell phones in general. I mean what did people used to do while they walked the streets? Talk to their imaginary friend?

i think thet the i generation is definitely one of isolation "oh sorry, i gotta take this call." even if we can all share on iTunes, or talk on iChat, we are still all by ourselves at ou iMacs or iBooks (or G5s if you like) and avoiding other real non-virtual people...

i could go into a huge rant about this (i'm a big meet and greet kind of person) im big on REAL social skills, and not those involving faking a phone conversation to avoid talking to someone, but i will spare you all FOR NOW, and hopefully contnue this strain later.

Note the time of post...no one else is awake enough for me to talk to them in real life, so i just go online...anyway...

On Nov.02.2004 at 01:43 AM
keith mc cord’s comment is:

i got so flustered i misspelled half the words in that post...hope its legible

On Nov.02.2004 at 01:44 AM
Michael H.’s comment is:

Great topic Debbie, "Welcome to the Future."

Eric is right, the "i" in iMac does stand for "internet," but on the iPod (and possibly even the iBook) it has no direct, specific meaning.

I think for some people who want this, Kosal was right in that wearing headphones or headsets gives a sense of personal space. There have even been a few of times when I have intentionally worn either of them to appear unapproachable when I need that "me" time but can't get away.

> We might be losing some social skills, but we're also gaining new forms of social skills that didn't exist before the technology.

I wanted to expand on this. He may not have meant what I'm about to go into, but it started this tangent in my head...

Even though this new Generation i seems to imply singularity within crowded environments (a man is not an island unto himself?), it's created a new social group because of relatability. Debbie, you said so yourself, "On my various excursions I see the familiar white headphones adorning the landscape..." Even though you may not interact with these individuals (yet), I bet you can relate to them by sensing a ground of commonality despite age, race, creed or class (social seperators). This opens the door of possible (future) interactivity that might not have existed before.

I fear for anyone born after the Reagan administration, because they won't know how the world got along without cell phones, the internet, or wireless remotes (and we'll have to explain it to them). It'll be like when I asked my mom (when I was very young) if the world was black and white before color pictures came around.

But to answer some of Debbie's questions, I think yes we are losing some social skills, but we can't fight it (so we should embrace it). Our social world is changing, evolving, beyond much of our control (as it always does). Have you seen Kate & Leopold? It may be a total chick-flick (it's still a good movie guys), but it does an excellent job illustrating the formulaic "the times have changed" mantra by implementing greatly written dialog and using resplendent social skills all in compelling and humorous ways.

On Nov.02.2004 at 02:52 AM
graham’s comment is:

i was going to buy an ipod.

then i saw the ads.

i say lets keep to ourselves.

stay in.

lock the doors.

sit down.

far better that than flailing spastically to "punk" music in a lonely and forlorn effort at "expressing" ones "individualism".

On Nov.02.2004 at 03:25 AM
M Kingsley’s comment is:

>Are we beginning to miss out on the multi-dimensional views of our friends, foes, leaders and provocateurs?

I'm beginning to develop a theory of the cultural loss of 'bit rate'. Music goes from a performed art, to LP, to CD, and now to mp3 — loosing bit rate all along. We used to see design artifacts as the objects themselves, now they're thumbnails on a web site. The shift from photographic negatives to digital, food with taste to high-fructose corn syrup, a demitasse of espresso with perfect crema to a venti frappacino, French bread to Pepperidge Farm, Michaelangelo Antonioni to Michael Bays, Maxfield Parrish to photoshopped collages... you get the point.

Ironically, the existence of Robb Report connoisseurship has a flattening effect from the other direction... high bit rate experience becomes a line item on a list of the best.

In the middle, a world of meaningless luxury where everyone drives a Mercedes, wears Prada and reads Wallpaper*. As Andy Warhol used to say with tired ennui: "Great".

>far better that than flailing spastically to "punk" music in a lonely and forlorn effort at "expressing" ones "individualism".

Ha! Like the famous line from Harold Rosenberg: a herd of independent minds. Perhaps the existential conundrum of today's designers.

On Nov.02.2004 at 04:13 AM
Kosal’s comment is:

im big on REAL social skills, and not those involving faking a phone conversation to avoid talking to someone

Keith- My choice/way of avoiding interaction is still a social skill, but that one instance does not define how I think all social skills should be. If it were to happen all the time, it would be an anti-social problem- which is not what I was suggesting.

What I should've elaborated on were certain people (who might not be the meet and greet type like you) who benefit through the new technology. For instance, folks participate in online communities or relationships. It may ultimately lead to a physical meeting, and finally your "real social skills." But like it or not, the skills developed on the internet are still 'social.' Even professional e-mail etiquette.

Generation i might coincide with a physical isolation, but it does not always equal a social isolation. Michael's bit on relatability is a good example- reminds me of the ipod parties in new york and other parts of the world.

On Nov.02.2004 at 04:16 AM
mitch’s comment is:

people, people... please! your Apple geekery is far sub-par for a bunch of designers. The i originally stood for "Interim" CEO when The Steve returned back to Apple after his "dismissal" by the board of directors. The Steve then changed the iCEO moniker from "Interim CEO" to "Internet CEO" after launch of the iMac and the return of Apple. After that, we now have "i" everything, although i do prefer "i-something" MUCH better than "something-extreme."

having said that, the iPod is interestingly enough, less feature rich, and often more expensive than some of its competitors, yet still manages to pretty much spank every other HD based music player out there - because of the status of the unit itself, in that having one instantly makes you part of the club of cool/hip/informed/etc. people, and in THAT respect it is the complete opposite of an isolation device; it is indeed a big shiny white sign saying I AM IN THE SAME CLUB AS YOU to everyone else with an iPod - even today i get knowing looks from people as we pass by like iPods crossing in the night - people i would normally not even notice i give a "yeah... you know it" look to as i see their white headphones and they see my stylish iPod case hanging on my belt. is it a conversation or a meaningful interaction? no. but it is a social interaction, albeit extremely diminutive.

On Nov.02.2004 at 04:40 AM
Jeff Gill’s comment is:

I love you Graham.

Mr Kingsley, you need to move to Europe. Food with no loss of bit rate is still very easy to find.

On Nov.02.2004 at 05:14 AM
debbie millman’s comment is:

mitch said:

The i originally stood for "Interim" CEO when The Steve returned back to Apple after his "dismissal" by the board of directors.

That's beautiful. Thank you, Mitch! I think I like the idea of an interim generation as much as I fear the idea of Generation i.

marian said:

And although I own a cel phone I'm mortified when i need to answer it, and always look around frantically for a ... a what? a phonebooth?

(and why is Mac Mail not called iMail? Why? WHY?)

Marian. Girlfriend: you always, always make me smile.

On Nov.02.2004 at 07:27 AM
BlueStreak’s comment is:

Have you people seen Invasion of the Body Snatchers? Do you really think that if space aliens came to Earth their cloning pods would look like oversized pea pods?

No! They would be sleek and beautifully designed little white gizmos that would suck your brain out of your ears and replace it with alien programming.

The "i" stands for indoctrination. First the indoctrination CEO is placed. Then the indoctrinationBook and indoctrinationMac are positioned for acceptance. Now the cycle is being completed as unsuspecting citizen drones strap the indoctrinationPod on their heads.

Nice work Apple.

On Nov.02.2004 at 07:30 AM
Bryony’s comment is:

I see couples walking together having parallel phone conversations.

There are few things that appall me when I see other people as this. Couples with phones or headphones, mothers pushing strollers and blasting music in there ears, kids with headphones while ignoring siblings and parents, and parents ignoring kids for the same reasons. So much could be happening between these individuals, which, instead is wasted.

Obviously, from the comments above, what isolates some people, brings others together.

While this is true, I think it is important to always consider what the other person thinks. If I am walking down the street with my mother, and I am talking to friend on the phone, my relationship with this person is growing or becoming stronger, whatever you want to call it, but of course my relationship with the person walking alongside me is suffering because of it.

I look all around me now, and I witness the immersion of our culture into the fascinating galaxy of small electronic objects…

I still don’t know how I ended up dragging a handheld, a digital camera, a cell phone and my iPod around town on any given day.

On Nov.02.2004 at 08:35 AM
MarkL’s comment is:

Devices like the ipod distance us from the world around us and the people that inhabit it. Which is a very easy statement - lets follow it up with my personal favourite "Modern Life Is Rubbish!". Unfortunately both easy statements and all of the endless flowery language in the world wont make me believe that. Why do we as people take such pleasure in endlessly proclaiming that everything we do and everything we think is so bad? We do distance ourselves from the world - life is hard! Sometimes I WANT to distance myself and remove myself and for just one goddamn minute not have someone going on and on and on about something that I honestly couldnt give a damn about. When did it become a sin to want a little personal space? I like the ipod and I'm not ashamed to admit it. I like the fact that I can switch off. People are great, I can interact just fine with people. Sometimes I just dont want to. iChoose.

On Nov.02.2004 at 08:57 AM
debbie millman’s comment is:

>iChoose.

exactly.

On Nov.02.2004 at 09:00 AM
Darrel’s comment is:

Is no one out voting today? 3 postings in one day before 10 am. That's got to be a record.

On Nov.02.2004 at 10:42 AM
david stairs’s comment is:

One day years ago when I lived in San Francisco I was crossing Lombard Street, which happens to be six lanes wide. As usual, I was daydreaming, so I only barely noticed the light flashing yellow. In the fifth lane was a city bus. The light changed green just as I walked in front of the bus, and at that instant I heard but couldn't see the onrushing car in the sixth lane accelerating toward the newly green light. I stopped just as the car zoomed past, driver oblivious of a catastrpohe barely averted.

Since that day I have been too respectful of the importance of ambient sound to ever wear headphones in public.

On Nov.02.2004 at 10:50 AM
Gunnar Swanson’s comment is:

It’s hard to even remember the outrage people had when other people first started roller skating along the boardwalk in Venice listening to Walkmen. We called them wire heads. They skated in front of bicycles and couldn’t here people swearing at them. (I know. What was up with the anger? We liked being assaulted by ghetto blasters better? I can’t explain it or the disgust that the very idea of People magazine engendered or why April Greiman’s ellipses seemed unbelievably weird. And Yuppie hating? Those Beemer-driving ninnies may be responsible for the fact that I can get French bread at my local supermarket.)

Damn, nostalgia sure is boring. But so was Michaelangelo Antonioni.

On Nov.02.2004 at 10:50 AM
szkat’s comment is:

two sides to every coin, obviously.

- sometimes i like being a face in the iCrowd.

- sometimes i like leaving all my technology at home.

it's when you can't handle going back and forth that it becomes a problem. it's true there is a new set of social skill developing, which is necessary as our resources develop and change. my cell is my only phone - no landline - so if my mom wants to invite me home tuesday for dinner, sometimes walking down the street is where i am when i pick up the phone. just like sometimes you answer your phone in your kitchen. that's just where you are.

i think the last paragraph of the article was well written, but an exaggeration. yes, we are a post baby-boomer generation of "we can do it ourselves, thank you very much," but a lot of that has to do with overcoming having "many aspects of [our] lives scheduled for [us] by parents and schools". a lot of people my age feel thankful for the endless guidance, but many of us feel like we don't know our own personalities and don't have a voice. many of us feel isolated because suddenly we're in our twenties and for the first time ever are able to completely make our own choices. we may feel that more than other generations because we've been directed more than any other.

Nevertheless, what is uniquely strange and ironic about all of these technological advancements is that we are usually doing all of these tasks by ourselves, all alone.

because now we can and will embrace our independance.

No one participates in your experience of your ipod but you.

not true. plug them into speakers and you have thousands of soundtracks available for your party or dinner gathering or poetry slam or what have you.

Now we have people talking on a cell phone headset on the street.

we also now have advertising saturation, tricked out cars with trunks full of stereo systems, and the occasional person with old headphones that is blaring Metallica on the train so loud that i can hear it over my own music. escapism can be so fantastic.

Aside from appearing to be a deranged person muttering to himself, how is it possible to concurrently pay attention to the world outside?

sometimes walking down state street i listen to thelonoious monk and suddenly the world becomes a ballet. it helps me de-saturize my senses. a city can be overwhelming.

What are the ramifications of living in this insular world? Do we risk losing our social skills? Are we beginning to miss out on the multi-dimensional views of our friends, foes, leaders and provocateurs?

are you suggesting i don't still have dinner with my friends? read the paper? watch the news? having an iPod and buying into recent technology doens't mean i've put on blinders. making myself a little deaf doesn't translate to deaf, dumb, and blind.

Is it possible that we are now becoming a generation that will ultimately be defined by our innate self-sufficiency and constant isolation?

i almost hope so for the former. i think that because it happened so quickly, people fear for the latter. but let's put it this way: sometimes i work a 60 hour week. but i also have books, picures, music, and art supplies at my cubicle. i bring my life to work and i don't mind working so much. my isolation is impregnated with outside things, and stepping out of it is easy.

Or should we embrace change and technological advancement with a sign that states, quite simply, Welcome to Generation i?

i don't think we need to catagorize things so distinctly. welcome to today.

Everyone, welcome to today.

On Nov.02.2004 at 11:01 AM
marian’s comment is:

No! They would be sleek and beautifully designed little white gizmos that would suck your brain out of your ears and replace it with alien programming.

That is too beautiful. Someone make a movie of this, please?

people, people... please! your Apple geekery is far sub-par for a bunch of designers. The i originally stood for "Interim"

Ok, mitch, Mr. Smartypants ... why not iMail? Why? WHY?

On Nov.02.2004 at 11:56 AM
Ben Wexlar’s comment is:

When asked how topics are picked on Speak Up (Emigre No. 66), Armin Vit replied:

"It is very important to me to keep the discussions related to graphic design. I have had many discussions with authors about bringing in other subjects like architecture or illustration. While these topics are interesting, and the way they are practiced relates to graphic design, I do not whish to be all things to all people. You want graphic design? You come to Speak Up. You want architecture? Start your own blog."

This was the sole reason I visited Speak Up in the first place.

So, while the iPod revolution and its effects on society are nothing other than completely fascinating, engaging, and amazing, I fail to see the connection to graphic design. At least illustration and architecture involve design on a more related level (creativity). Since there are already blogs related to the iPod, why should it be brought up here?

Being the hypocrite that I am, I will add that I received a new iPod — as a gift — a month ago, loaded it with thousands of my favorite tracks, and hardly ever listen to it, preferring instead the sounds of the street, adjacent conversations, and music arriving at my ears from a comfortable distance.

On Nov.02.2004 at 01:29 PM
szkat’s comment is:

i think iPods relate when you look at the product design and the overwhelming visibility and success (yes, arguable, but i'll call it success) of their collateral media campaigns.

how this impacts our society and its workings has everything to do with design.

On Nov.02.2004 at 02:15 PM
debbie millman’s comment is:

So, while the iPod revolution and its effects on society are nothing other than completely fascinating, engaging, and amazing, I fail to see the connection to graphic design. At least illustration and architecture involve design on a more related level (creativity). Since there are already blogs related to the iPod, why should it be brought up here?

This wasn't intended as a conversation about ipods, and in fact that is only part of this conversation--at least as far as I am reading it.

In any case, I was trying to convey the sense of isolation that seems to be prevalent in the use of technology--and the cultural ramifications. I personally think that culture influences graphic design. As does technology. As does a sense (if there is one) of isolation in our society.

On Nov.02.2004 at 03:05 PM
Armin’s comment is:

> So, while the iPod revolution and its effects on society are nothing other than completely fascinating, engaging, and amazing, I fail to see the connection to graphic design.

Ben, as weird as this may sound, I think Speak Up has exhausted most "pure" graphic design topics. "What is graphic design?" as a question has been tackled many times under different scopes and there is only so much that can be debated about kerning. I too have noticed — and brought it up the other day with Bryony in one of our "status" meetings — a slant away from "graphic design" topics and more into everyday situations and stuff that (in)advertently affect us. The focus and goal still remains: to strengthen what we do. Acknowledging what happens around us — from people wearing iPods to people simultaneously lifting "I love Bush banners" — does exactly that.

So while I did originally (more than a year ago) say that I wanted to stick with graphic design I think Speak Up has (and has needed to) expand into a broader radius of topics — with graphic design at its center.

On Nov.02.2004 at 03:40 PM
Aaron’s comment is:

I think that's GREAT. Personally, I'm more inclined to read an interesting thought such as Debbie's than brand this, logo that. Reading about design after doing it all day nearly makes me want to puke. There's only so much content.

Anyway, because we use computers as our primary tools, keeping up with technology, regardless of the medium, is a vital part of all of our jobs. Not to mention keeping up on current trends to better portray specific demographics, settings, etc.

I find it more beneficial to read Mac Addict than How most of the time. i for isolation? Yes, that can be a necessity in the world we live in, though I'm always baffled when I see a group of people and one of them is wearing headphones. Why'd they go out with their friends in the first place??

On Nov.02.2004 at 04:28 PM
Tan’s comment is:

First of all, I think asking a bunch of addicted bloggers about social isolation practice is a bit ironic. Anyone proclaiming their distaste for email or virtual interaction is simply a hypocrit. I think SU itself has proven that it can be an enriching experience.

Michael H nailed it earlier — it's not about isolationism, but singularity and individualism.

I watched a program the other day about life in Tokyo, which per capita, is the most densely populated place on the planet. The average apartment/living quarters for an individual is about 300 square feet — so it's really just a place to sleep and change clothes. People in Tokyo spend their lives in crowds of strangers. Since personal space isn't possible, people tune out, either with technology like an iPod, or just through not listening. The rest of the world may not be as crowded as downtown Tokyo, but I believe that a sense of personal space is becoming rarer and rarer everywhere.

Tokyo is also leading the world in cell phone use and text messaging. An entire generation of Tokyo teenage girls is driving the mobile messaging/technology industry globally. In Tokyo, text messaging is the only way to keep in touch and track down your friends and family. It doesn't encourage social isolationism, but just the opposite.

I have 3 siblings who all live on the other side of the country. We're close, but we're not particularly chatty when we get together. I guess when we were younger, we did enough arguing and talking to last a lifetime. If I speak more than 100 words to my brother in a year, it's a rarity these days. But email has re-connected us again. We "talk" about work, sports, family; share photos, stock tips, car advice, etc. almost weekly if not monthly. Email has been the sole reason for our newfound communication.

If you don't need a cellphone, then that's great. Good for you. But for many people, it's a great communications tool. It keeps me connected to work, as well as to my family when I'm out of town or just in transit. It hasn't replaced any social interaction, but only supplemented it. To all who are bothered by cell phone users — just leave them alone and mind your own business. Hug your companion or cat or whatever...

I for one, constantly marvel at the rate of change and technological advancement. The future's so bright, I gotta wear shades — as they say.

On Nov.02.2004 at 06:05 PM
rwerner’s comment is:

The environments and the surroundings that we find ourselves in has a lot to do with the effects that society has on us, as people, as artists and as designers. Everything that we are exposed to is both directly and indirectly related to design.

Design shapes society and society shapes design, therefore, even in discussions that deal with more trivial aspects of life, we are in fact, discussing design. Design is a product of marketing, and marketing is a product of what people’s needs and wants are. It is important to us as designers, to know what these needs and wants are.

On Nov.02.2004 at 08:12 PM
Rob’s comment is:

Interesting write-up Debbie. I'm curious though, does the iPod trend really differ that much, outside of the technological differences, from the era of Sony Walkmans and Discmans? I seem to recall that was truly the beginning of what many see as either an act of isolationism or on the other end of the spectrum, the experssion of personal freedom.

I remember a period where my writing on my laptop really annoyed my wife. I would do my writing while she was watching TV and thought nothing of it. She, on the other hand, felt shut out and was quite bothered by what she saw as my detachment from our relationship. Honestly, I didn't mean to use it that way. I just figured she hates being interuppted watching TV and I don't really watch that much TV outside of news and sports, so to me it was a perfectly innocent activity. As well, I'm much more comfortable with the technology where her work directly involves other humans (she's a pediatric physical therapist). But what I find most interesting about the situation, and your essay, is how, depending on your comfortability with the technology, all of this is up to interpretation from an extremely personal point of view.

And as much as I enjoy listening to my music, or working on my writing, there's still much more to my life than me or my. And as long as I keep that in mind, there's room for both the technology and my absolute need for that which I receive from friends and family.

On Nov.02.2004 at 08:49 PM
mitch’s comment is:

Ok, mitch, Mr. Smartypants ... why not iMail? Why? WHY?

well, because Mail is intrinsically internet related, and does not need the i moniker to remind you of its internetness - calling the Mail application iMail would like calling your coffee maker coffeeCoffeemaker, or your cell phone wirelessCell.

thats my story and i am sticking to it.

On Nov.02.2004 at 10:06 PM
szkat’s comment is:

oh, you mean like ATM machines, yes?

On Nov.02.2004 at 11:55 PM
Gunnar Swanson’s comment is:

Rob—I’m curious if your wife would have objected to your writing on a pad of paper. I’m assuming it wasn’t the clicking of the keys that bugged her. Is it the focus of attention that a computer requires, leaving you staring a different screen than she was? Would she have been bothered if you sat near her but read a novel?

I’m curious because most social outrage seems to come from having assumptions challenged rather than an inherent part of the outrageous act. Several years back I was riding in a van from SFX into San Francisco and a guy was sitting in the back making a business call. He talked like he would have if he’d been talking to someone next to him. Most of the people in the van were pissed at him. He wasn’t bothering anyone any more than if his assistant had been next to him. Sure, a lot of people talk louder on cell phones than they would otherwise but even when people are no more disruptive than they would be if they were doing something socially acceptable (like talking to a table mate at a restaurant) people still get especially bothered.

I think fewer people bristle at the sight of a cell phone than they did a few years ago. They are no longer a toy for people with too much money. (Here in Southern California you see Central American gardeners mowing a lawn while talking on the phone.) But they are still a relatively new part of the social landscape (as are laptop computers in the living room.)

On Nov.03.2004 at 03:35 PM
Gunnar Swanson’s comment is:

That's SFO, not SFX. I'm sure there are sound effects there but I think it was just my L.A.lien bias coming out.

On Nov.03.2004 at 06:30 PM
heather’s comment is:

Rob,

My boyfriend gets pissed at my laptop-in-the-livingroom-time as well. I think it is the different-screen-than-you thing as Gunnar suggested. Are we looking at something more interesting? They want to be involved...

On Nov.04.2004 at 02:53 PM
gigi’s comment is:

you can relate to them by sensing a ground of commonality despite age, race, creed or class (social seperators). - michael H

The ipod does seem to have developed a new sort of association - but just like any new "trend" I have already started to ignore the white ear buds that have adorned everyone's ears. I might dismiss these strangers as fashion buffs, Apple geeks and mere imitators!

I'm probably from Generation i, I download music rather than buy CDs (take too much space!) and when i do buy CDs, I resell them to secondhand stores after I download the songs. Although it does seem rather isolating, but ever since I got the iPod I've been able to expand my music library tenfold within 10 minutes and share it with others. Probably because I sit in front of a computer all day, its so much easier to expand my music library this way, although i do understand the quiet enjoyment of perusing a REAL music store and picking up albums with great design that catch your eye etc - just like how I love book stores for the same reason. I'm going back and forth here and I'm pretty sure I don't have a concrete point in this message. Um.. I just wanted to link to that dieselsweeties site, they have hilarious daily comics!

On Nov.04.2004 at 03:30 PM
keith mc cord’s comment is:

just a quick before-dinner comment...

I'm probably from Generation i, I download music rather than buy CDs (take too much space!) and when i do buy CDs, I resell them to secondhand stores after I download the songs...

ever since I got the iPod I've been able to expand my music library tenfold within 10 minutes

I was just thinking why i like music stores as opposed to the iTunes store...i'm a poor college student who needs to save money by not buying music all the time! I go to the store and see something i really like, or i have been waiting a LONG time to buy, and its a special occasion!

On Nov.04.2004 at 05:26 PM
Rob’s comment is:

I think my wife's uncomfortablity tends to come from her own suspicion of computers in general. She doens't use them often and is much less comfortable than I. And I think the physical part of it, looking at the screen and not looking at her or connecting with her (as she puts it) is the bigger issue. It's funny, because I can have conversations with my kids (2 and 6) while typing away and they don't seem to mind the laptop. So, it's definitely a personal reaction thing.

And to answer Gunnar's question, more specifically, I'd say reading a novel doesn't bother her as much as the laptop.

On Nov.04.2004 at 07:02 PM
keith mc cord’s comment is:

just a few comments on some of the more inspiring parts on this conversation:

we are way too into apple right about...

The i originally stood for "Interim" CEO when The Steve returned back to Apple after his "dismissal" by the board of directors.

this point in the converstaion

For instance, folks participate in online communities or relationships. It may ultimately lead to a physical meeting, and finally your "real social skills." But like it or not, the skills developed on the internet are still 'social.' Even professional e-mail etiquette.

i think a big problem with the up and coming generation (18-) is that they have lost a degree of what it is to have indepth relationships with people, which is established with their family interaction. Too many kids spending all their time divided between an iPod(or choose whatever musical source), their cell phone, their im's, and their email is going to lead to a lack of family communication...i know we can all say that there are other things in the past that have caused this...but i think we are broadening the gap. i appreciate the idea of an iPod being able to bring a group of people together...my uncle used his iPod on our last family reunion to blast music over a huge stereo system, but the reality of having iPod parties seems a bit far fetched to me...i guess im young and jaded, but i believe in old fashioned family values (probably cause i come from a Christian, divorced/remarried situation) and social interaction. if we dont prepare young people to practice "real" social skills in a real (as opposed to virtual) setting...they will lose part of their humanness. but thats just me...

One day years ago when I lived in San Francisco I was crossing Lombard Street, which happens to be six lanes wide. As usual, I was daydreaming, so I only barely noticed the light flashing yellow. In the fifth lane was a city bus. The light changed green just as I walked in front of the bus, and at that instant I heard but couldn't see the onrushing car in the sixth lane accelerating toward the newly green light. I stopped just as the car zoomed past, driver oblivious of a catastrpohe barely averted.

Since that day I have been too respectful of the importance of ambient sound to ever wear headphones in public.

one day somebody talking on their cell phone headset is gonna get run over (probably has happened already) and then we'll prove theyre crazy! and what happened to the birds chirping and the bees buzzing...

Have you people seen Invasion of the Body Snatchers? Do you really think that if space aliens came to Earth their cloning pods would look like oversized pea pods?

No! They would be sleek and beautifully designed little white gizmos that would suck your brain out of your ears and replace it with alien programming.

The "i" stands for indoctrination. First the indoctrination CEO is placed. Then the indoctrinationBook and indoctrinationMac are positioned for acceptance. Now the cycle is being completed as unsuspecting citizen drones strap the indoctrinationPod on their heads.

Nice work Apple.

most amazing post EVER! I want this for my poster contest entry next year! Other than that, i think it is a very poignant thought.

one more...

We do distance ourselves from the world - life is hard! Sometimes I WANT to distance myself and remove myself and for just one goddamn minute not have someone going on and on and on about something that I honestly couldnt give a damn about. When did it become a sin to want a little personal space? I like the ipod and I'm not ashamed to admit it. I like the fact that I can switch off. People are great, I can interact just fine with people. Sometimes I just dont want to. iChoose.

Well said...but i think my point is, yes life is hard, and yes we do need an escape from that, but do we really need to do that by shutting ourselves down from all possible human contact? (except maybe the fake person on the other end of those silly cell phone calls!) I think that we each deal with things differently, but the world could stand to be a kinder, gentler place and i think that will happen when we stop shutting people out and just be HONEST...if someone is blathering on about something you dont care about, TELL THEM!

Yeah.

so now ill stop talking so i dont get yelled at...too much.

On Nov.05.2004 at 10:43 AM
keith mc cord’s comment is:

BTW...apple ads suck compared to HP...just a note on graphic design

On Nov.05.2004 at 10:44 AM
debbie millman’s comment is:

so now ill stop talking so i dont get yelled at...too much.

hardly, Keith. Thanks for the insightful comments.

One other thing that perplexes me...why do people im on their cellphones, when they could just call each other? i can understand kids sending im's in class (whatever happened to passing notes--so poignant...), but why would someone want to im instead of actually talking? it takes so much more effort to type out a message on a phone!

BTW...apple ads suck compared to HP...just a note on graphic design

hmmmm.....has anybody seen this? slightly derivative of the HP prints ads, no?

On Nov.05.2004 at 11:07 AM
M Kingsley’s comment is:

>hmmmm.....has anybody seen this ?

One of the many, many reasons that I love Debbie Millman is that she is so evil. She's referring to a series that I did for Publicis/Hal Riney over the past year and a half.

On Nov.05.2004 at 01:31 PM
keith mc cord’s comment is:

at least yours has something to do with the product...

yeah and now AT&T and cingular have joined forces...when are we gonna figure out that mergers and the rich getting richer makes this country a not so happy place... and thank you for the kind words debbie.

On Nov.05.2004 at 04:11 PM
Tan’s comment is:

>when are we gonna figure out that mergers and the rich getting richer makes this country a not so happy place

Mergers allow companies to survive in tough, competitive markets while keeping services and prices reasonable for consumers. It also allows companies to help thousands of employees put food on their tables.

Stop believing all of the anti-corporate propaganda that you see out there. Not everyone in corporate America is a complete shit.

On Nov.05.2004 at 04:56 PM
Adam Lazar’s comment is:

I think the "i" in iPod stands for "insulate" and I'm so thankful for it. I'm a very social guy and I'm very aware of the barrier wearing headphones puts up so I try to avoid wearing them too much. However . . . after the results of Tuesdays elections I was so dejected that the only thing that lifted my spirits was to climb on into my own little world of music and insulate myself from everyone else -- if only temporarily -- while I replenished my spirit and resolve.

We talk to people at work all day long, and our families when we get home. What a perfect, mini escape to just pop on your headphones and tune into your own perfect mix of music on your train ride home.

On Nov.05.2004 at 05:13 PM
graham’s comment is:

tan-Not everyone in corporate America is a complete shit.

this is certainly worth a read. there's a film

of it. too.

On Nov.06.2004 at 06:20 AM
Tan’s comment is:

>this is certainly worth a read. there's a film of it. too.

I've seen the film Graham. Haven't read the book.

I know there are bastard corporations and executives out there. I've had some as clients. But there are bastard executives in non-profit organizations and arts organizations and educational institutions. Evil people aren't exclusive to corporations.

My point is that there are decent, good-hearted people running companies as well. I'm sure Tomato have had many as clients. I have siblings who work in corporate management in decent companies — and they're not out to get rich while hurting people. I work for a fair and decent corporation myself, and have seen or personally experienced several corporate mergers first-hand.

I know friends who work for ATT Wireless going through the Cingular merger — and it's not about rich executives getting richer on the backs of their employees. ATT Wireless has been in financial trouble and looking to sell for a while. If this Cingular deal hadn't come through, thousands of ATW employees would be on the street.

I'm just urging young, inexperienced designers to think for themselves — understand people, business, and the world first-hand — instead of believing biased propaganda that's nothing more than disguised entertainment.

I know we'll always disagree on this, dear graham.

On Nov.06.2004 at 12:40 PM
graham’s comment is:

yes-thinking, understanding, experiencing for oneself-this comes first and foremost and i would never disagree with anyone on that.

in many many contexts and kinds of project i've worked with wonderful angels of inspiration and also with soul sucking horrors. i'm positive i've been more the latter than the former myself.

but there's nothing quite like working for a corporation (as a specific thing). i suppose it's got something to with first principles.

sure, the person running (pretend example) a gallery devoted to giving free space to art that i might love could be a large cockpiece but there's at least a common ground.

the corporate first principle of profit above all would never be common ground, no matter how pleasant or indeed altruistic (but surely this would be almost an oxymoron?) the corporation professes to be.

am i saying i would never work for a corporation and nor should anyone else? am i saying everyone who does work for a corporation is a muppet? no. what i am saying is that there are other ways than the corporate, that there are other worldviews than that of the laissez-faire global free market place, and that these things are as fleeting and impermanent as anything in the history of human economic exchange. the view that through the corporate, humanity has reached its zenith of emancipation from trade restrictions is as rosy as following rousseau along his path to his cabin in the woods.

where we'd probably find some plum "freaking out" to the latest kravitz "rocker" on their ipod.

of course, understanding the world first-hand is a strong and true principle. how much, however, can actually be experienced first-hand?

p.s. any recommendations of books etc. that posit an opposing view to things like "the corporation" or "one marke under god" would be really appreciated.

On Nov.06.2004 at 03:41 PM
M Kingsley’s comment is:

>p.s. any recommendations of books etc. that posit an opposing view to things like "the corporation" or "one marke under god" would be really appreciated.

Besides Forbes, Harvard Business Review, The Wall Street Journal, Fortune, Business 2.0, Fast Company, Entrepeneur, Kiplinger, Stanford Business Magazine, and the collected works of Tom Peters... ?

p.p.s. ;)

On Nov.06.2004 at 09:39 PM
john’s comment is:

I got your link from the Store today.

Isolation = the emphasis of the Individual.

You hit it right on the spot.

Now how do we really get the true meaning of i, Internet - a network of information, to be implemented in society?

On Nov.06.2004 at 10:20 PM
graham’s comment is:

thanks for the pointers, m kingsley.

i'd forgotten about those. must be all that biased propaganda thats keeping them from the public eye.

On Nov.07.2004 at 05:31 AM
JFrederick’s comment is:

What does the i in ipod stand for. Could it be individual? I agree whiole heartedly with Debbie's comments. I have often been to the grocery store and seen people on the phone while fondling grapefruit. Are these people that desperate for conversation. What do they think they are missing? My son walks around with a handheld Gameboy Advance SP. His friends could be out in the street playing kickball, and when its not his turn, he promptly parks himself on the curb and breaks out his game. Even if his friends are there, he is still being an individual, isolating himself. For me, this is the real concern, grown ups have the choice to be social animals. But are all these technological advances teaching our children how to interact with others, or are they implanting dangerous trends in their young and eager minds?

On Nov.07.2004 at 08:46 PM
Josh Randall’s comment is:

keith mc cord’s comment is:

and what happened to the birds chirping and the bees buzzing...

they were driven into extinction by global warming?

On Nov.08.2004 at 12:56 PM
P.Becker’s comment is:

I guess I don't care what the "i" stands for. Sometimes searching for meaning in names is pointless.

Technology is not necessarily bad, it is how we use it. It allows us to grow, to evolve.

Yes, I get annoyed when someone talks on their cell phone in a restaurant next to me while I'm trying to eat my meal, but that's when I put my little white ear-pieces in my ears and listen to my ipod.

As for technology isolating us, maybe it does. But, is that so bad sometimes? It gives us time for self-introspection. We as humans are inherently social beings, however there are times we need to drowned out the world and just be.

I aggree with Adam, sometimes we all need a "mini-escape...[to] replenish our spirits."

On Nov.08.2004 at 07:35 PM
Daniel Adrain’s comment is:

I'm no longer concerned with what the "i" stands for either. I agree that it doesn't really matter anymore.

However, it is refreshing to run across someone else who has "Lover, You Should Have Come Over" on the Recently Played playlist

(I love that song)

On Nov.09.2004 at 05:56 PM
debbie millman’s comment is:

For me it is not primarily about what the "i" stands for, but why?, in the grand scheme of things.

From a cultural perspective, ipods or other technological advancements may give us isolation from "outward" sources, but from a strictly "inward" perspective, more people are living alone that ever before.

According to the Nov 2003 issue of American Demographics, the number of people that live alone increased by 4.6 million to 27 million household--a 21 percent increase. At least one in every three households created during the 1990s was a single person. As a result, one person households are now 26% of all U.S. households. Quite a lot of isolation. Yet many of us, according to the posts that have come in here (myself included), feel the need to "get away from it all" or "retreat" because of sensory overload, people yapping on cell phones, et al. When I refer to isolation, I do not necessarily mean it to be negative. I found a really interesting series of articles ( 1, 2) on the positive aspects of isolation, as well as a more pragmatic approach. If you don't feel like reading the full articles, here is an excerpt from one:

"When one experiences a sensory or information overload, whether great or small, the most logical thing to do is to cut off or regulate that sensory stimulation received. What better way to do this than to isolate oneself from the stimulations? This situation describes a key element in the desire for isolation; control. The desire for isolation comes from the perceived loss of control of one's life or any part thereof. It is, therefore, easy to understand how strong this desire for isolation can be when one perceives that the control over his or her life is in jeopardy. William Hammit (1982) stated that "a very desirable feature of wilderness is that compared to the pressing demands of everyday urban life, it allows us to control what we pay attention to and which activities we engage in" (p. 210). He goes on to explain that "getting away from it all" means escaping from a place where the individual is controlled, to a place where the individual can choose what to do and not to do.

There is also a certain "cognitive freedom" that an individual possesses when controlling his or her own experiences. Freedom is probably one of the highest sought-after rights of any human being on the earth. Everyone desires freedom. It is the ability to do and choose whatever one wants. By isolating one's self from others it is easier to govern oneself and make decisions based upon one's own opinions and desires. This freedom to control the activities in one's life gives an individual more self-esteem and self-respect. Freedom of choice is a large factor in the desire for personal isolation."

In my own little world the "i" in ipod can stand for so many things, and I think that is why I feel that it is really beautiful--whether the word is isolation, insulation, immediate, instantaneous, impervious, individual, interim or internet. And the best part of this is that any of those words could describe this generation I am refering to.

On Nov.09.2004 at 06:18 PM
graham’s comment is:

there is also a very true and present sense of 'freedom' when one has no control over circumstances whatsoever. it is in realising and/or experiencing this that one can understand many (particularly contemporary) notions of freedom as valueless distractions.

if one's notion of freedom rests on freedom of choice then it rests on very poor foundations indeed.

is freedom really a 'right'?

why should it be?

"through all the arbitrary rationale concerning liberty, freedom (i must say) exists within unconditioned minds."

On Nov.09.2004 at 06:37 PM